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Carsten Senz | Huawei: Corporate Communication in the Digital Age

17.09.2451 min

Carsten Senz is VP Communications at Huawei Germany and has worked in intercultural corporate communications for 14 years. In this episode, we discuss how real agility works (spoiler: differently than Scrum), why our knowledge of China is superficial, and how crisis communication succeeds in one of the most complex corporate environments.

In this conversation you'll learn:

- why Germans force Chinese phenomena into their own thinking frameworks

- what real agility means: I-Ching vs. Scrum frameworks

- how theoretical and practice-oriented creativity differ

- how Huawei developed new business areas through crises

- what the Seeds for the Future program teaches about China experience

- how crisis communication works: stay calm and act strategically

- why B2B technology communication is particularly challenging

- how to mediate between cultures as a communicator

- what 70% e-cars in Shenzhen mean for quality of life

Timestamps:

00:00 – Intro & 14 years at Huawei: From unknown to crisis
02:30 – Sinology studies and intercultural communication research
06:42 – Germany vs. China: Why our China knowledge is "tragically limited"
08:40 – Real agility: I-Ching and Chinese flexibility
14:13 – German rules for agility vs. natural adaptability
19:20 – Creativity through crisis: Digital Power and Automotive Solutions
25:09 – Shenzhen: 70% e-cars and tangible change
31:22 – Seeds for the Future: Practical China experience for young people
35:35 – Creativity: Theoretical-abstract vs. practice-oriented
41:33 – Crisis communication: Stay calm and react strategically
46:33 – B2B challenge: Making complex technology understandable

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